I brought my 2023 Yukon in for its first oil change and waited for it less than an hour..

Our sales representative, Mike Jacobs, went the extra mile to locate the desired vehicle selection and worked hard to get the deal we were comfortable with.

Will Bell made the entire transaction seamless. Thanks.

Very friendly service. the oil change was done in a timely manner,

My mother wanted a new Buick SUV so we decided to check out Bell & Bell in Little River. Let me start by saying they don’t have pushy aggressive sales staff so it is very comfortable walking the lot without constant interruptions, which is what we prefer. Lamont Davis, Sales Associate, came out to introduce himself and let us know he was available for questions. What a wonderful experience we had. My mother has purchased many vehicles throughout her life but we both agreed Bell & Bell made this quick, easy and hassle free. She ended up with a Buick Envision and couldn’t be happier with her choice of the Bell & Bell dealership. Thank you Lamont for everything - you all are amazing!!!!

I'll Give all perfect marks because I know how twisted the CSI system is, but coming from a other dealer I was highly disappointed. The advisor was actually not an advisor, and bc I was a first time customer, he had to jump thru hoops to get me setup (not his fault). He told me they couldn't perform a tire rotation because theyd have to break the tires down (i assume its a time restraint thing, even though when i made the appointment i asked for lof/ rotate.) I received no MPI, no report of vehicle health or upcoming recommendations, and when I asked the cashier if they offered a military discount, she told me not on oil changes. I wasn't aware that my service to this country didn't count on oil changes. She always was sure to mention that discounts only applied to labor. NOT PARTS. Again, not a huge deal, though typically parts markup is 30-40%. Just seemed odd. After service I was not escorted to my vehicle, just told it was parked out front and the keys were in it. When I arrived at my vehicle, I found the seat moved up so far it appeared a child was driving (haha), which is kind of an annoyance, but again not a big deal. I don't think I would go back for service there. It's unfortunate because I only live a few miles away and have a fleet of 5 GMC 3500 sierras. You can contact me if you wish, but I have recently left a dealership service manager position after 10 years, and would be absolutely appalled to hear my business was run this way. Take care and thanks for reading. Again, I will always give 100% perfect survey scores.

I feel that they are always on top of things. and very polite to work with.

One of the smoothest and fastest transactions I have had trading and purchasing a vehicle. When picking up the vehicle, it was prepped and the paperwork was ready to go. I spent approximately 30-40 minutes in the dealership finalizing the paperwork and then headed home!

Had a fender bender due to another vehicle, took and got estimate and they did a great job.

wonderful STAFF AND DEALER SHIP

Great

Always treated well here. Very professional!

Mike Jacobs was awesome to deal with! Very patient and helpful. He even worked after hours to get answers to questions that we had.

Courteous and friendly staff

Very friendly and professional. Gave me a loaner and fixed my warranty issue in less than 24 hours of me contacting them. Other GM dealers in the area said they were too busy to take care of a warranty issue that had me stranded 5 hours from home. Bell & Bell were great.

Service experience was good. Service advisors were on point. Their estimate of time to complete service was spot on.

They have great service here !!!!!

I was home visiting my mom and needed a service. They did an excellent job I would revisit.

Haven’t bought a car or truck from them but the staff was very friendly.