Customer Testimonials
New to the area and needed a truck. Stopped in and was met by Mike Jacobs. The best transaction I’ve ever had with a dealership. Great place and will be back. Highly recommend these people. Good folks
They stayed in touch. Discussed my options, very professional
It is a pleasure dealing with Jodi in the Service Department. When she tells me I need something I believe her, which is rare these days. Usually someone is trying to sell you a bill of goods.
Always open
I only have great things to say about the Service Department at Bell and Bell, recently needed my fuel injectors replaced, Jodi Prager in service made it easy, got ot done very quickly, and this being an expensive repair, made it as affordable as possible.
All ok, but forgot to get my key holder door opener adjusted.
They are very helpful,and willing to listen to you.
Mike Jacobs was a pleasure to deal with. Fairly quick and straight forward buying experience.
Set up appt. and arrived and took my truck right in. I had service, tires rotated and topped off DEF fluid. I was only there an hour. Great service as usual.
Friendly staff and good service. Oil change was performed in the time frame that was scheduled.
Everything was great!
Had a problem with an emissions code on my 2017 6.6 duramax. Called Bell and Bell. My warranty was just about to expire. They set up a quick appointment for me and got me right in. I was diagnosed and back up and running within 2 hours. A big thank you to Bo and Jodi in service. They went above and beyond. Also the mechanic was very informative after my diagnosis. Their sales and service department have always been great to deal with.
Needed a key 🗝️ made for a old car and they did it.great service
Thank you Bell & Bell for the Outstanding Service in the purchase of our new GMC Acadia! Special thanks to Shawn for all your effort in keeping us up to date on the order through delivery process of our new vehicle! Excellent Friendly Staff through all levels of the dealership! Thanks again for all your help. Keep up the great work! See you in three years!
The dealer gives me personal attention, offers a good trade in and price and gives good service when needed
They resolve all problems
Their service department was very knowledgeable and helpful. We came down for vacation and my husband’s fairly new truck started having transmission problems. Not only were they able to get us in the very same day I called, but they were able to get the truck fixed in less time that they originally quoted. I can honestly say that our local dealership (where we bought the truck, mind you) has never been this accommodating!!!
Got great service. Employees are great. Thank you.
Service was excellent. Waited for oil change was quick. Highly recommend them.
I always take my truck to Bell and Bell for service because they are always very nice and professional. You can count on the service team doing and excellent job!
Dealt with the auto body shop.Very courteous and knowledgeable. Definitely enjoyed working with them. Highly recommend !!!
So thankful. Second time there in two years and I will surely return. Top notch in every way. People who seem to want your business and the kind of people I like to do business with! Thanks Bell & Bell Buick! 🙂
Service was performed in a timely manner. Service consultants were efficient, and friendly. I am completely satisfied with the service and will continue getting my Buick serviced at Bell & Bell.
Very helpful and attentive to any problems. Very friendly
Thank you very much
I brought in my 2022 Canyon for it's first check up and things went very smoothly. I was taken on time and the staff was friendly & professional. I'll have no worries about bringing my truck back again.
Bell and Bell did an excellent job taking care of my truck.
It was great
Jodie the service writer is great everything done as expected
Nick was awesome!!! My car buying experience was hassle free and pleasurable.
William exceeded expectations and helped a customer in need. I will do business again!
just took care of us in every way
From out of town and camping nearby when my batteries went dead in my diesel truck (2 batteries)..I called and set up taking it there..The Tech dropped a battery on my right fender. They were so apologetic. Made me sick ( I’m very particular) Melissa assured me they would make it right.Put me right in a loaner truck. The following afternoon my truck was ready. The dent was gone and it was “Perfect”….being as particular as I am Perfect must be Perfect…!!!! Went to pay and they even discounted the batteries. Great Folks…If you ever need ...
on time, courteous and fair price
Fast service and professional
Car key fob not working - after going through a wash cycle! Unable to repair, but B&B had a fob in the parts shop which they calibrated for my car. Quick process and reasonable price. Thank you!
Was done on the time they told me
No problems did what I asked of them
Great! Cameron Jackson was awesome to work with!
Very helpful and friendly.
William Bell made the experience very stress free and enjoyable.
Customer care is great
Cameron b. Jackson was our salesman, he was very informative...kept us very aware of the order status, he helped us with all questions we had in regards to the vehicle we were inquiring about. His knoledge of the Buick Enclave..was a tremendous help in selecting the package that worked for us.. We had several questions when the car arrived...and once again assisted us in the walk around..and explained the HOW TO DO"S...his demeanor was fantastic. Because of his actions and the gentleman who handled the financial section. ..WE WILL definitely recommend BELL AND ...
Everything was great
They fixed my car in the time they said it would be done.
Our salesperson was wonderful william bell
I was very late…after some discussion with manager, I was able to get car in shop…finished in timely manner…very happy with service…
Our salesman was super. I let him know what I was looking for, and he came through. After the truck came in ,I test drove it and I left the dealership with the truck in 45 minutes and happy.
Excellent service
Very pleasant experience with the service department. Told me exactly what was wrong with my truck and repairs were quick.
Great customer service
Nice place to shop for a truck. Friendly helpful staff
Hi my name is Mrs.Jackson and I live in Fayetteville North Carolina but I drove to BELL AND BELL in South Carolina to by my new Buick mainly because of the conversation that I had over the phone with my sales man Shawn. I left one short message and in 2min. Flate he called me right back. I had got to the dealership late but they didn't care because I was to buy a car from Durham that was over priced, but I then called Shawn at BELL and BELL and he made me feel like a person ...
Made an appointment on-line and when I got there the service adviser had no record of the appointment. They were very nice about it but it did take longer than it should and the adviser brought this issue up to the service mgr. Not sure why the system did not show as I received 2 emails and 2 texts about my appointment
From the time we made the appointment to meeting Melissa, our service writer, everyone was extremely friendly and professorial. Melissa told us exactly what the process would be and the timeframe, and darn, if like clockwork, you were spot on. Being in the car business ourselves and having owned new and used car dealerships, our expectations were high, and you guys exceeded our expectations. Thank you for breaking the “taking it to the dealership” stigma and making our service so pleasurable. Great Job Melissa and hope you enjoyed the Bagels. Thank you—“Debbie Denali”
Patrick was great. A true professional. Took care of my problem with precision. Kept my mind at ease during the process. Glad he was in charge of my car.
The whole experience was awesome. The process was seamless and I love my new car.
I have done business with Bell & Bell many times, each ending with positive results. This time, I dealt with the Service Dept. concerning a repair. Service Rep, Jodi handled my work order. She made the unexpected repair go without incident, following through to the end that I was not inconvenienced and satisfied with the work done. Great job Jodi and to the associates that did the repair.
Easy to deal with. I only buy work trucks from two locations and this is one of them. Never had a problem with 3+ trucks purchased.
Always works with me when I need an appointment. Took good care of me before I bought a new Yukon from them in 2019. Would also like to give a shout out to Pat in the body shop.
Everyone at Bell & Bell provides great service. They are friendly and professional. They were able to find and issue and resolve it as soon as the part arrived.
Good
Mike Walsh was my Sales Representative. He worked diligently to help me find the Sierra AT4 I was looking for. He explained in detail the constraints and challenges of finding what I wanted. He kept me up to date and made other suggestions based on my criteria. I eventually found and bought from another dealership out of state. Mike's personality and genuine care/concern for me and my experience are the reason I will recommend not only Bell and Bell but Mike specifically.
I would definitely recommend using this place for repairs. They do a great job!
Very friendly and knowledgeable. I enjoyed my buying experience with TK very much.
The service advisors I dealt with (Jodi) was awesome. They set me up an appointment on the week of Christmas when my check engine light came on. I was in and out in no time. Couldn't have been more friendly and responsive. Definitely will consider purchasing my next vehicle from Bell and Bell.
Ever employee is such a pleasure to work with best experiences you could have great people
The customer service in the service department was great !
Excellent service
Had a great experience with my sales associate Erikka she was very easy to contact and work with me. She made every step of the way easy and great. This is the first good experience that I have had with a car dealership. I will definitely recommend people I know to go to bell and bell.
Great
Work was done quickly. Staff was friendly.
Friendly and helpful team.
Great service
I've not had an issue at Bell and Bell!
Sean the salesman was great to work with and so was Robbie as the Financial. Overall Great Experience
Very good service all staff very professional.
TK did a wonderful job keeping me informed and communicating with me throughout the entire process of ordering a new truck. Since delivery, he has reached out several times to follow up and make sure the truck and my experience were world class. Great Experience all around!
Everyone is helpful and friendly! Come and enjoy the Bell & Bell experience!
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Excellent service and staff
(Translated by Google) Attractive (Original) Atractivo
Very friendly and helpful Service Department personnel. I will be back for my future service needs.
Service in the parts department was impeccable. I have also been quite impressed with the service department. I have never bought a new car, but I did but a used car at Bell & Bell. Dealing with them was a pleasant experience.
My truck shopping dealer here hands down
Friendly, welcoming environment. Top notch professional service crew. Great communication throughout the visit and everything about the visit was smooth and trouble free. Good job!
Kyle Bell is very easy to work with. Very knowledgeable.
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