Customer Testimonials
It was great
Jodie the service writer is great everything done as expected
Nick was awesome!!! My car buying experience was hassle free and pleasurable.
William exceeded expectations and helped a customer in need. I will do business again!
just took care of us in every way
From out of town and camping nearby when my batteries went dead in my diesel truck (2 batteries)..I called and set up taking it there..The Tech dropped a battery on my right fender. They were so apologetic. Made me sick ( I’m very particular) Melissa assured me they would make it right.Put me right in a loaner truck. The following afternoon my truck was ready. The dent was gone and it was “Perfect”….being as particular as I am Perfect must be Perfect…!!!! Went to pay and they even discounted the batteries. Great Folks…If you ever need ...
on time, courteous and fair price
Fast service and professional
Car key fob not working - after going through a wash cycle! Unable to repair, but B&B had a fob in the parts shop which they calibrated for my car. Quick process and reasonable price. Thank you!
Was done on the time they told me
No problems did what I asked of them
Great! Cameron Jackson was awesome to work with!
Very helpful and friendly.
William Bell made the experience very stress free and enjoyable.
Customer care is great
Cameron b. Jackson was our salesman, he was very informative...kept us very aware of the order status, he helped us with all questions we had in regards to the vehicle we were inquiring about. His knoledge of the Buick Enclave..was a tremendous help in selecting the package that worked for us.. We had several questions when the car arrived...and once again assisted us in the walk around..and explained the HOW TO DO"S...his demeanor was fantastic. Because of his actions and the gentleman who handled the financial section. ..WE WILL definitely recommend BELL AND ...
Everything was great
They fixed my car in the time they said it would be done.
Our salesperson was wonderful william bell
I was very late…after some discussion with manager, I was able to get car in shop…finished in timely manner…very happy with service…
Our salesman was super. I let him know what I was looking for, and he came through. After the truck came in ,I test drove it and I left the dealership with the truck in 45 minutes and happy.
Excellent service
Very pleasant experience with the service department. Told me exactly what was wrong with my truck and repairs were quick.
Great customer service
Nice place to shop for a truck. Friendly helpful staff
Hi my name is Mrs.Jackson and I live in Fayetteville North Carolina but I drove to BELL AND BELL in South Carolina to by my new Buick mainly because of the conversation that I had over the phone with my sales man Shawn. I left one short message and in 2min. Flate he called me right back. I had got to the dealership late but they didn't care because I was to buy a car from Durham that was over priced, but I then called Shawn at BELL and BELL and he made me feel like a person ...
Made an appointment on-line and when I got there the service adviser had no record of the appointment. They were very nice about it but it did take longer than it should and the adviser brought this issue up to the service mgr. Not sure why the system did not show as I received 2 emails and 2 texts about my appointment
From the time we made the appointment to meeting Melissa, our service writer, everyone was extremely friendly and professorial. Melissa told us exactly what the process would be and the timeframe, and darn, if like clockwork, you were spot on. Being in the car business ourselves and having owned new and used car dealerships, our expectations were high, and you guys exceeded our expectations. Thank you for breaking the “taking it to the dealership” stigma and making our service so pleasurable. Great Job Melissa and hope you enjoyed the Bagels. Thank you—“Debbie Denali”
Patrick was great. A true professional. Took care of my problem with precision. Kept my mind at ease during the process. Glad he was in charge of my car.
The whole experience was awesome. The process was seamless and I love my new car.
I have done business with Bell & Bell many times, each ending with positive results. This time, I dealt with the Service Dept. concerning a repair. Service Rep, Jodi handled my work order. She made the unexpected repair go without incident, following through to the end that I was not inconvenienced and satisfied with the work done. Great job Jodi and to the associates that did the repair.
Easy to deal with. I only buy work trucks from two locations and this is one of them. Never had a problem with 3+ trucks purchased.
Always works with me when I need an appointment. Took good care of me before I bought a new Yukon from them in 2019. Would also like to give a shout out to Pat in the body shop.
Everyone at Bell & Bell provides great service. They are friendly and professional. They were able to find and issue and resolve it as soon as the part arrived.
Good
Mike Walsh was my Sales Representative. He worked diligently to help me find the Sierra AT4 I was looking for. He explained in detail the constraints and challenges of finding what I wanted. He kept me up to date and made other suggestions based on my criteria. I eventually found and bought from another dealership out of state. Mike's personality and genuine care/concern for me and my experience are the reason I will recommend not only Bell and Bell but Mike specifically.
I would definitely recommend using this place for repairs. They do a great job!
Very friendly and knowledgeable. I enjoyed my buying experience with TK very much.
The service advisors I dealt with (Jodi) was awesome. They set me up an appointment on the week of Christmas when my check engine light came on. I was in and out in no time. Couldn't have been more friendly and responsive. Definitely will consider purchasing my next vehicle from Bell and Bell.
Ever employee is such a pleasure to work with best experiences you could have great people
The customer service in the service department was great !
Excellent service
Had a great experience with my sales associate Erikka she was very easy to contact and work with me. She made every step of the way easy and great. This is the first good experience that I have had with a car dealership. I will definitely recommend people I know to go to bell and bell.
Great
Work was done quickly. Staff was friendly.
Friendly and helpful team.
Great service
I've not had an issue at Bell and Bell!
Sean the salesman was great to work with and so was Robbie as the Financial. Overall Great Experience
Very good service all staff very professional.
TK did a wonderful job keeping me informed and communicating with me throughout the entire process of ordering a new truck. Since delivery, he has reached out several times to follow up and make sure the truck and my experience were world class. Great Experience all around!
Everyone is helpful and friendly! Come and enjoy the Bell & Bell experience!
🤨
Excellent service and staff
(Translated by Google) Attractive (Original) Atractivo
Very friendly and helpful Service Department personnel. I will be back for my future service needs.
Service in the parts department was impeccable. I have also been quite impressed with the service department. I have never bought a new car, but I did but a used car at Bell & Bell. Dealing with them was a pleasant experience.
My truck shopping dealer here hands down
All went well & very nice staff. I would certainly recommend to anyone vehicle shopping. I’m enjoying my new 2022 Buick Encore GX. I have shopped here in the past, and it’s an outstanding dealership to work with.
great staff very knowlegeable and helpful
Polite, professional and informed personnel.
Fixed my car beautifully 😍
Had a recall on my Yukon. Since we live 2 hrs away, Nick provided a car for us, and we went to lunch while the car was serviced. Perfect situation !!
Salesman was professional and was a pleasure to deal with.
Very nice, knowledgeable staff. Clean, and kept me in the loop every step of the way until my vehicle was repaired.
We had an amazing experience. TK was knowledgeable, helpful and friendly. He answered all our questions and made this such as smooth easy process.
Found a truck there that was unavailable in my area. I flew in to pick it up. Transaction was smooth and Easy. Thanks Dewayne Stancil!
Would like to see inventoryna
Drove through the lot. Nice selection was offered help but not in a pushy way. Seems like a decent place.
I didn't have an appt but I came in anyway. My check engine light was on and I was scared. Jodie got me in and you had the parts I needed in stock. I had plans for lunch and you fixed it well and got me out in time for those plans. Thank you. This is why I come to you- dealerships are a little more expensive but definitely worth it- fixed right the first time and good staff.
Highly recommend William Bell to anyone I know. Both my husband and I have gotten our vehicles from him and we wouldn't go anywhere else when buying a car/truck.
everything o far has gone well from Errika in sales to the service department very happy with it all
Great service. No long wait times. Great staff.
Pleased with treatment. We were addressed in an extremely professional and accommodating manner.
Can't really say much for the sales department at bell and bell, but the service department is second to none! Thanks jody!!? Very professional people at the service department!
Great job
They were able to fit us in to their schedule even though we did not have an appointment. System indicated a problem, they were able to quickly determine the cause and completed the work within hours. Exceptional service as usual.
I've never had a bad experience with GMC when I have a problem with my car they fix it right away and everyone is very friendly
Always a pleasure at Bell and Bell. Upbeat, friendly atmosphere.
Friendly, welcoming environment. Top notch professional service crew. Great communication throughout the visit and everything about the visit was smooth and trouble free. Good job!
Nick was great! He made sure the car buying experience was smooth and easy. There was no pressure to buy, more like talking to your neighbor about a car you’re interested in. Definitely will buy my next car from here again.
Jody was great
Great salesman
You are treated with respect.
Ask for Erikka. She sold me a car and went back to have numbers run for another car. She gave me the info I was researching and for my purpose it was best to wait. She is honest, helpful and I NEVER felt pressured at all. She gave me her honest opinion and I trust her.
IT WAS LIKE VISITING FAMILY
They have more vehicles than anyone else.
The sales person Ty who assisted me was very professional and helpful. He adressed my questions and concerns. He help streamline the purchasing process.
The employees were knowledgeable, courteous, helpful and very professional. The posting also pertains the the managers & staff of the service department and the body shop.
Kyle Bell is very easy to work with. Very knowledgeable.
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