Customer Testimonials

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Google Sep 24, 2022

New to the area and needed a truck. Stopped in and was met by Mike Jacobs. The best transaction I’ve ever had with a dealership. Great place and will be back. Highly recommend these people. Good folks

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Google Sep 23, 2022

They stayed in touch. Discussed my options, very professional

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Google Sep 23, 2022

It is a pleasure dealing with Jodi in the Service Department. When she tells me I need something I believe her, which is rare these days. Usually someone is trying to sell you a bill of goods.

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Google Sep 22, 2022

Always open

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Google Sep 22, 2022

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Google Sep 15, 2022

I only have great things to say about the Service Department at Bell and Bell, recently needed my fuel injectors replaced, Jodi Prager in service made it easy, got ot done very quickly, and this being an expensive repair, made it as affordable as possible.

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Google Sep 2, 2022

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Google Aug 23, 2022

All ok, but forgot to get my key holder door opener adjusted.

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Google Aug 19, 2022

They are very helpful,and willing to listen to you.

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Google Aug 17, 2022

Mike Jacobs was a pleasure to deal with. Fairly quick and straight forward buying experience.

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Google Aug 12, 2022

Set up appt. and arrived and took my truck right in. I had service, tires rotated and topped off DEF fluid. I was only there an hour. Great service as usual.

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DealerRater Aug 10, 2022

Friendly staff and good service. Oil change was performed in the time frame that was scheduled.

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Google Aug 9, 2022

Everything was great!

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Google Aug 3, 2022

Had a problem with an emissions code on my 2017 6.6 duramax. Called Bell and Bell. My warranty was just about to expire. They set up a quick appointment for me and got me right in. I was diagnosed and back up and running within 2 hours. A big thank you to Bo and Jodi in service. They went above and beyond. Also the mechanic was very informative after my diagnosis. Their sales and service department have always been great to deal with.

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Google Jul 28, 2022

Needed a key 🗝️ made for a old car and they did it.great service

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Google Jul 25, 2022

Thank you Bell & Bell for the Outstanding Service in the purchase of our new GMC Acadia! Special thanks to Shawn for all your effort in keeping us up to date on the order through delivery process of our new vehicle! Excellent Friendly Staff through all levels of the dealership! Thanks again for all your help. Keep up the great work! See you in three years!

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Google Jul 21, 2022

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DealerRater Jul 19, 2022

The dealer gives me personal attention, offers a good trade in and price and gives good service when needed

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Google Jul 7, 2022

They resolve all problems

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Facebook Jul 7, 2022

Their service department was very knowledgeable and helpful. We came down for vacation and my husband’s fairly new truck started having transmission problems. Not only were they able to get us in the very same day I called, but they were able to get the truck fixed in less time that they originally quoted. I can honestly say that our local dealership (where we bought the truck, mind you) has never been this accommodating!!!

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Google Jul 4, 2022

Got great service. Employees are great. Thank you.

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Google Jul 1, 2022

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Google Jun 30, 2022

Service was excellent. Waited for oil change was quick. Highly recommend them.

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Facebook Jun 27, 2022

I always take my truck to Bell and Bell for service because they are always very nice and professional. You can count on the service team doing and excellent job!

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Google Jun 22, 2022

Dealt with the auto body shop.Very courteous and knowledgeable. Definitely enjoyed working with them. Highly recommend !!!

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Google Jun 19, 2022

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Google Jun 18, 2022

So thankful. Second time there in two years and I will surely return. Top notch in every way. People who seem to want your business and the kind of people I like to do business with! Thanks Bell & Bell Buick! 🙂

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Google Jun 5, 2022

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Google May 30, 2022

Service was performed in a timely manner. Service consultants were efficient, and friendly. I am completely satisfied with the service and will continue getting my Buick serviced at Bell & Bell.

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Google May 28, 2022

Very helpful and attentive to any problems. Very friendly

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Google May 28, 2022

Thank you very much

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Google May 27, 2022

I brought in my 2022 Canyon for it's first check up and things went very smoothly. I was taken on time and the staff was friendly & professional. I'll have no worries about bringing my truck back again.

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Google May 27, 2022

Bell and Bell did an excellent job taking care of my truck.

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Google May 25, 2022

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Google May 23, 2022

It was great

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Google May 22, 2022

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Google May 18, 2022

Jodie the service writer is great everything done as expected

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Google May 16, 2022

Nick was awesome!!! My car buying experience was hassle free and pleasurable.

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Google Apr 25, 2022

William exceeded expectations and helped a customer in need. I will do business again!

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Google Apr 25, 2022

just took care of us in every way

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Google Apr 23, 2022

From out of town and camping nearby when my batteries went dead in my diesel truck (2 batteries)..I called and set up taking it there..The Tech dropped a battery on my right fender. They were so apologetic. Made me sick ( I’m very particular) Melissa assured me they would make it right.Put me right in a loaner truck. The following afternoon my truck was ready. The dent was gone and it was “Perfect”….being as particular as I am Perfect must be Perfect…!!!! Went to pay and they even discounted the batteries. Great Folks…If you ever need ...

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Google Apr 22, 2022

on time, courteous and fair price

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Google Apr 22, 2022

Fast service and professional

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Cars Apr 6, 2022

Car key fob not working - after going through a wash cycle! Unable to repair, but B&B had a fob in the parts shop which they calibrated for my car. Quick process and reasonable price. Thank you!

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Google Apr 3, 2022

Was done on the time they told me

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Google Mar 31, 2022

No problems did what I asked of them

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Google Mar 30, 2022

Great! Cameron Jackson was awesome to work with!

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Google Mar 29, 2022

Very helpful and friendly.

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Google Mar 21, 2022

William Bell made the experience very stress free and enjoyable.

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Google Mar 20, 2022

Customer care is great

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Google Mar 15, 2022

Cameron b. Jackson was our salesman, he was very informative...kept us very aware of the order status, he helped us with all questions we had in regards to the vehicle we were inquiring about. His knoledge of the Buick Enclave..was a tremendous help in selecting the package that worked for us.. We had several questions when the car arrived...and once again assisted us in the walk around..and explained the HOW TO DO"S...his demeanor was fantastic. Because of his actions and the gentleman who handled the financial section. ..WE WILL definitely recommend BELL AND ...

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Google Mar 14, 2022

Everything was great

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Google Mar 12, 2022

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Google Mar 8, 2022

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Google Mar 2, 2022

They fixed my car in the time they said it would be done.

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Google Mar 1, 2022

Our salesperson was wonderful william bell

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Google Feb 28, 2022

I was very late…after some discussion with manager, I was able to get car in shop…finished in timely manner…very happy with service…

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Google Feb 27, 2022

Our salesman was super. I let him know what I was looking for, and he came through. After the truck came in ,I test drove it and I left the dealership with the truck in 45 minutes and happy.

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Google Feb 27, 2022

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Google Feb 24, 2022

Excellent service

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Google Feb 22, 2022

Very pleasant experience with the service department. Told me exactly what was wrong with my truck and repairs were quick.

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Google Feb 15, 2022

Great customer service

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Google Feb 13, 2022

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Google Feb 11, 2022

Nice place to shop for a truck. Friendly helpful staff

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Cars Feb 8, 2022

Hi my name is Mrs.Jackson and I live in Fayetteville North Carolina but I drove to BELL AND BELL in South Carolina to by my new Buick mainly because of the conversation that I had over the phone with my sales man Shawn. I left one short message and in 2min. Flate he called me right back. I had got to the dealership late but they didn't care because I was to buy a car from Durham that was over priced, but I then called Shawn at BELL and BELL and he made me feel like a person ...

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Google Feb 2, 2022

Made an appointment on-line and when I got there the service adviser had no record of the appointment. They were very nice about it but it did take longer than it should and the adviser brought this issue up to the service mgr. Not sure why the system did not show as I received 2 emails and 2 texts about my appointment

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Google Feb 1, 2022

From the time we made the appointment to meeting Melissa, our service writer, everyone was extremely friendly and professorial. Melissa told us exactly what the process would be and the timeframe, and darn, if like clockwork, you were spot on. Being in the car business ourselves and having owned new and used car dealerships, our expectations were high, and you guys exceeded our expectations. Thank you for breaking the “taking it to the dealership” stigma and making our service so pleasurable. Great Job Melissa and hope you enjoyed the Bagels. Thank you—“Debbie Denali”

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Google Jan 30, 2022

Patrick was great. A true professional. Took care of my problem with precision. Kept my mind at ease during the process. Glad he was in charge of my car.

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Google Jan 24, 2022

The whole experience was awesome. The process was seamless and I love my new car.

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Google Jan 17, 2022

I have done business with Bell & Bell many times, each ending with positive results. This time, I dealt with the Service Dept. concerning a repair. Service Rep, Jodi handled my work order. She made the unexpected repair go without incident, following through to the end that I was not inconvenienced and satisfied with the work done. Great job Jodi and to the associates that did the repair.

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Google Jan 15, 2022

Easy to deal with. I only buy work trucks from two locations and this is one of them. Never had a problem with 3+ trucks purchased.

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Google Jan 9, 2022

Always works with me when I need an appointment. Took good care of me before I bought a new Yukon from them in 2019. Would also like to give a shout out to Pat in the body shop.

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Google Jan 3, 2022

Everyone at Bell & Bell provides great service. They are friendly and professional. They were able to find and issue and resolve it as soon as the part arrived.

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Google Dec 30, 2021

Good

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Google Dec 30, 2021

Mike Walsh was my Sales Representative. He worked diligently to help me find the Sierra AT4 I was looking for. He explained in detail the constraints and challenges of finding what I wanted. He kept me up to date and made other suggestions based on my criteria. I eventually found and bought from another dealership out of state. Mike's personality and genuine care/concern for me and my experience are the reason I will recommend not only Bell and Bell but Mike specifically.

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Google Dec 26, 2021

I would definitely recommend using this place for repairs. They do a great job!

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Google Dec 25, 2021

Very friendly and knowledgeable. I enjoyed my buying experience with TK very much.

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Google Dec 25, 2021

The service advisors I dealt with (Jodi) was awesome. They set me up an appointment on the week of Christmas when my check engine light came on. I was in and out in no time. Couldn't have been more friendly and responsive. Definitely will consider purchasing my next vehicle from Bell and Bell.

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Google Dec 24, 2021

Ever employee is such a pleasure to work with best experiences you could have great people

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Google Dec 21, 2021

The customer service in the service department was great !

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Google Dec 15, 2021

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Google Dec 6, 2021

Excellent service

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Google Dec 4, 2021

Had a great experience with my sales associate Erikka she was very easy to contact and work with me. She made every step of the way easy and great. This is the first good experience that I have had with a car dealership. I will definitely recommend people I know to go to bell and bell.

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Google Dec 1, 2021

Great

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Google Nov 27, 2021

Work was done quickly. Staff was friendly.

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Google Nov 25, 2021

Friendly and helpful team.

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Google Nov 24, 2021

Great service

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Google Nov 22, 2021

I've not had an issue at Bell and Bell!

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Google Nov 22, 2021

Sean the salesman was great to work with and so was Robbie as the Financial. Overall Great Experience

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Google Nov 18, 2021

Very good service all staff very professional.

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Google Nov 18, 2021

TK did a wonderful job keeping me informed and communicating with me throughout the entire process of ordering a new truck. Since delivery, he has reached out several times to follow up and make sure the truck and my experience were world class. Great Experience all around!

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Facebook Nov 16, 2021

Everyone is helpful and friendly! Come and enjoy the Bell & Bell experience!

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Google Nov 16, 2021

🤨

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Google Nov 9, 2021

Excellent service and staff

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Google Nov 7, 2021

(Translated by Google) Attractive (Original) Atractivo

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Google Nov 3, 2021

Very friendly and helpful Service Department personnel. I will be back for my future service needs.

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Google Oct 29, 2021

Service in the parts department was impeccable. I have also been quite impressed with the service department. I have never bought a new car, but I did but a used car at Bell & Bell. Dealing with them was a pleasant experience.

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Google Oct 26, 2021

My truck shopping dealer here hands down

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DealerRater Aug 1, 2021

Friendly, welcoming environment. Top notch professional service crew. Great communication throughout the visit and everything about the visit was smooth and trouble free. Good job!

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DealerRater Jun 29, 2021

Kyle Bell is very easy to work with. Very knowledgeable.

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